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Our Newsletter


Shipping & Returns

Terms and Conditions

Information on this site should not be considered health or medical information. Consult your doctor if you have any health concerns or medical conditions. Comfy Cloth Pads makes no expressed or implied warranty or claims of merchantability or fitness of any product for any purpose.

Please verify your shipping information before placing an order. We can not be responsible for lost or misdelivered packages due to outdated or incorrect addresses.

Shipping and Shipping Times

Comfy Cloth Pads is a micro business. It is entirely family-owned and operated. I, Julie, do almost all of the shipping, marketing, product creation, customer service, and web development on my own. My sister sews many of the Comfy Cloth Pads products for me. This allows both of us to earn some money to support our families while staying home with our kids. We are very grateful for your business. When you shop with us you know that your purchase is helping to keep two families in shoes and food and other necessities for little ones.

I strive to get orders out within 3 business days and in most cases this happens - often sooner. However, we have no staff to ship things when kids are sick or I am sick. When life happens, orders may take a bit longer to go out.

While we have no staff to answer emails or sew or ship or any of that stuff, we do have lots of other cool stuff. Like:

* Unique products created just for this store.

* Handmade items made just for you.

* A great selection of cloth pads and related products. All chosen just for you because I have researched like crazy to get the best stuff for you.

* Nifty free gifts with orders over $35.

* Experience creating and finding just the right stuff for you - since 2006.

 

International Shipping

Please choose the correct shipping for the speed you need and the place you live. The quoted shipping rates are for items that will fit in one large envelope. Some items are too heavy for cost-effective international shipping. For these orders, there may be additional shipping charges.

First Class International shipping can take from 3-6 weeks to arrive. In some cases it can take even longer. There seems to be no logic to this as an order to a destination halfway around the world can sometimes take less time to arrive than an order to Canada.

Priority Mail packages usually take 10-15 business days to arrive.

International packages are shipped at YOUR OWN RISK. If they are lost in the mail, we can not be held responsible. You are responsible for any duty, customs fees or other fees that may arise.

Menstrual cups can not be sold in Canada due to health regulations.

 

Returns and Warranty

We are happy to exchange most unused, unwashed items still in their original packaging within 14 days of delivery to you. Due to the personal nature of our products, we can not accept exchanges or returns on any items that have been opened or washed. We can not accept any returns on menstrual cups or other products intended for internal use.

Comfy Cloth Pads come with a 1 year warranty on snaps. Contact us if you have a problem with any snaps on our products.

Handmade products may have variations in color (hand-dyed items), stitching, exact dimensions, and other characteristics. These are normal for handmade items and are not considered defects.